All Playbooks

In this ChannelPro Playbook, you'll get a closer look at Apple products in the SMB market. Find out how selling Mac and Apple services can help boost profits and customer satisfaction.

Private clouds, public clouds, and hybrid clouds all have unique security flaws. This ChannelPro Playbook focuses on the ins and outs of cloud security services, and how you can keep your customers' clouds (and data) safe.

Virtualization has always been a hot topic, yet for many SMBs, it's been too expensive and somewhat of a pipe dream. Stay up-to-date and learn the basics of desktop virtualization with this playbook.

On average, SMBs are losing $55,000 a year due to IT downtime and a lackluster disaster recovery and business continuity plan. This guide provides valuable resources and tips on disaster recovery.

Going green has permeated our lives from hybrid cars to socially conscious coffee cups. But selling green IT products and services is more than just an environmentally friendly move – it can be particularly friendly to your profits. Learn more about it in the Green IT Playbook.

Get tips and advice on how to start a healthcare IT services practice from the ground up, starting with an understanding of the market and the beginning stages of development.

Get tips and advice on starting an IT services practice catering to vertical markets, such as healthcare, government, finance, education, plus more.

Hurricane Sandy devastated New York City and many states along the Eastern seaboard. Were your SMB customers prepared?

A good presentation can make or break a sale for an IT solution provider. Make sure you know the ins and outs of making a great presentation with this ChannelPro Playbook.

With the tablets and tablet-related services on the rise, use this ChannelPro Playbook to learn about the market, how the channel fits in, and where the business opportunities lie.

Server virtualization became a hot IT buzzword a few years ago, but its origins date back to the 1960s, as IBM tried to partition expensive mainframe computers into separate virtual machines. This ChannelPro Playbook serves as your guide to server virtualization and how it can apply to your SMB customers.

This ChannelPro Playbook examines storage virtualization strategies for SMBs, including how to integrate storage virtualization with server virtualization.

The first part of this series on unified communications examines the channel opportunities within UC, and implementation best practices.

Selling VoIP services is no walk in the park. As a service provider, you have to understand how converging voice and data will affect your customer's network, and thus the rest of your customer's IT operations. This ChannelPro Playbook will help you understand VoIP services and provide best practices.

With more than 90 percent market share in desktop and mobile PCs, Windows powers the world. That world, however, is going mobile. Windows 8 is Microsoft’s attempt to take the operating system into the modern era of computing.