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Peer Advice
Our forum for sharing best practices
Channel Speak: Asking for Referrals
The amount of time we spend calling prospects to secure appointments is a function of the quality of the names we call. If we ‘cold call’ people to find prospects for our custom computer equipment,... More »
When Your Leave... Your Office
When You Leave Sales leaders sometimes travel and sometimes they even take the time for a vacation! I can remember leading a sales management workshop 10 years ago when at a break it seemed almost... More »
The Microsoft Partner Network
The amount of discussion around the new MPN is increasing, and the information available to help explain it seems to have settled out, so I am going to take a little time to address the... More »
The Five Reasons Your Last Marketing Campaign Sucked Out Loud - And How You Can Make Sure Your Next One Totally Rocks!
You've seen it happen, if not in your own practice, then in those of your peers: you drop a bunch of money into a marketing campaign, send out the collateral, follow up with phone calls,... More »
How To Know You Have The Right Person For The Job
Last week Mike and I agreed on a new process for hiring people: We're going to collect resumes from service people we run into who do a great job. We just hired our new office... More »
The Move to Managed Services: A Cautionary Tale
The switch to managed services entails a complete shift in your operations. If you don't embrace that, you're setting yourself up for failure. There is no magic bullet.
By Jon Nitto
IT Franchising: Business in a Box
The time is right for franchising in the IT space. My goal is to have the best, most foolproof, and well-supported system for delivering managed IT services to SMBs.
By Ilene Rosoff
From Sales Nightmare to Sales Success
A two-tier process has enabled us to rise above our sales mistakes and post our best sales year ever.
By Kurt Sippel
Keep looking for new, better & even basic services
My son’s recent completion of his sophomore year of high school, drivers license test, and my soon to be skyrocketing insurance bills has our family thinking about how he can start making some money and... More »
Channel Speak: Deathly Afraid of Service
April 08, 2009 Channel Speak: Deathly Afraid of Service I have a friend who enjoyed a lot of success integrating systems for law offices. He has great relationships with his customers, but was resistant to... More »

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