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Managed Services Resource Center
Resources specifically relevant to Managed Services
Toshiba America Information Systems and SoTel Systems Establish Interoperability
SoTel SIP Trunking services are now offered in support of Toshiba's Strata CIX IP communications systems.
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Intermedia Tees Up a Hosted Unified Communications Service
Hosted Unison combines telephony, email, instant messaging, and more into a single service via the Internet.
More »PROFILE: The 3 Lessons of Managed Services
Becoming an MSP has been a challenging, fascinating education. Here's how we finally came to decide, "Don't do it for the money; do it for the customers."
By David Dooley
How to Market Yourself as a Managed Services Expert
According to Webster's, marketing is "the process or technique of promoting, selling and distributing a product or service." The same source defines an expert as "someone with special skill or knowledge representing mastery of a... More »
Managed Services: From the Edge of the Cloud
A PDF presentation by Lenovo's Jay McBain and Intel's Kevin Havre. This document was presented live on Feb. 24, 2010 in a webinar.
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Backup and Data Recovery (BDR) Services Brochure
Solution overview brochure with models, features and more: Zenith Infotech's BDR Solution is a comprehensive disk-based solution for business continuity needs in the SMB Marketplace. The Zenith BDR offers you a white labeled solution and delivers all the power and flexibility you need to take your business to new levels of customer satisfaction and enhanced profitability through one easy to use appliance.
More »IT Franchising: Business in a Box
The time is right for franchising in the IT space. My goal is to have the best, most foolproof, and well-supported system for delivering managed IT services to SMBs.
By Ilene Rosoff
Pricing Managed Services Like the Pros
Setting prices for managed services needn't be an ordeal, experts say, if you follow this advice.
By Rich Freeman
How to Separate Yourself from the MSP Pack
Ideas for distinguishing your company from other managed services providers.
By Akash Saraf
When the Economic Chips Are Down, MSPs Thrive
A poor economy presents an opportunity for channel partners to explore managed services with existing clients, according to AMI-Partners' Senior Analyst Avinash Arun.
By Cecilia Galvin
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