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Ingram Micro Execs Offer the VTN Lowdown
At the Spring 2012 North American VentureTech Network Invitational event, the tech distributor's John Fago and Kirk Robinson offer insight into its 14-year-old organization. By Geoffrey Oldmixon
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VARs vs. Geek Squad
Resellers say they are in the lead in the ongoing match-up with big box retailers. Find out how you can compete with Geek Squad and other big box services. By James E. Gaskin
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LabTech Software Launches Multi-Vendor Dashboard
The single-pane-of-glass backup management dashboard enables visibility, monitoring, and manageability over a mixed data protection environment.
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OAISYS Rolls Out Its AllWays Solutions Portfolio and Gateway to the Cloud Offering
The call recording and contact center management solutions provider calls AllWays a "unifying vision" for its solutions. The Gateway to the Cloud adds cloud functionality to premise telephony systems.
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How to Handle a Social Media Confrontation
Your customers may take to social media, like Facebook or Twitter, to publicly lodge a complaint against you. Find out how you can best handle this situation.
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NHR Expands Its NetSure Maintenance Program
The NetSure 4HR is a global, four-hour hardware replacement service that guarantees SMBs the immediate replacement of critical networking equipment within a four-hour window.
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Schneider Electric Launches InfraStruxure for Small IT
InfraStruxure for Small IT is a comprehensive offering that speeds the deployment, configuration, and installation of IT infrastructures in small environments.
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The Vertical Cloud: Selling Horizontal Cloud Services in Vertical Markets
Channel professionals can turn vertical market expertise into margin-making machines with cloud services. By Erik Sherman
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Ingram Micro SMB Alliance: Understanding the Benefits
A community of Ingram Micro partners who focus on the SMB market, the Ingram Micro SMB Alliance held its first event in April. Find out what the benefits of belonging to the SMBA include.
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Smartphones with NFC: Mobile Digital Signage?
Smartphones equipped with near field communication (NFC) technology are allowing marketers to reach a new demographic through smart posters, while channel pros can reap the digital signage opportunities. By Carolyn Heinze
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The Pros and Cons of Partnering with Apple
Though Apple is now actively recruiting partners to its Apple Consultants Network, working with the company is not without its drawbacks. By Megan Santosus
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Opportunity Knocks: How to Improve Your Services Portfolio
With the right next-generation service in your portfolio, you can boost business and margin without adding staff or increasing costs. By Eric Townsend
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ihiji Seeks Beta Testers for NMaaS Platform
Based on the same architecture as ihiji invision, the company's RMM product, the network management solution offers new management capabilities.
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LabTech Integrates Mobile Device Management
LabTech Mobile Device Manager (MDM) enables MSPs to remotely manage and secure mobile devices within an end-to-end service lifecycle.
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IT Skills Gap Widens; SMBs Turn to Service Providers
More companies, particularly SMBs and micro firms, are turning to IT service providers to augment their own IT departments, due to a growing IT skills gap. By Elaine J. Hom
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New Report Manager 3.2 Provides Customized Reporting to N-able Users
The customizable strategic RMM reporting tool gives MSPs instant insight into the IT infrastructures of their SMB customers.
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Amazon to Launch Web Services Partner Network
This new partner program is designed to provide members of the Amazon Web Services partner ecosystem with technical information, plus sales and marketing help.
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Wasp Barcode Launches Wireless Mobile Computer
Designed to boost productivity in field service, retail, and other logistical environments, the Wasp HC1 Mobile Computer is compatible with Wasp MobileAsset and Inventory Control software.
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LabTech 2012 Now Available
The first in a series of product updates, LabTech 2012 is designed to help increase managed services efficiency and profitability.
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Intel Small Business Advantage Enables SMB Productivity
Intel SBA is designed to help address small-business security and productivity concerns.
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HP Offering Converged Cloud Capabilities
Based on a single architecture, service providers can build and manage hybrid cloud environments on a converged infrastructure. HP is also launching a number of new cloud services.
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Getting Intune in Tune with the Channel
Just over a year since its launch, Microsoft's Windows Intune management and security solution has yet to catch fire with channel pros. By Rich Freeman
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NetEnrich Expands Data Center and Cloud Service Offerings
NetEnrich is enhancing its all-in-one remote infrastructure management and operations services to enable partners with data center and cloud services offerings.
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Starboard Storage Partners with Acronis on Storage Platform
The Starboard AC72 Storage System is designed help SMBs simplify managing mixed workload environments, including unstructured, virtualized, and structured data.
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N-able Offers N-central 8.2 Upgrade for Partners
N-central 8.2 is available immediately as on-premise or hosted and offers fully integrated RMM features and toolsets.
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Level Platforms Offers Managed Workplace 2011 for MSPs, Plus Road Show Dates
The new software platform offers remote monitoring, management, and automation, and will be demonstrated during the Managed Workplace 2011 Road Show across North America.
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Vendor Management: A New Managed Services Opportunity?
Vendor management may be part of your services already. Make sure you're charging your customers accordingly.
By James E. Gaskin
Is Microsoft Small Business Server (SBS) Still Relevant?
Microsoft Small Business Server has been a standard mainstay of many channel pros' businesses for years. Now, though, Microsoft SBS doesn't make as much sense, and cloud offerings add confusion.
By Lauren Gibbons Paul
ChannelPro Playbook: Disaster Recovery and Business Continuity Planning for SMBs
On average, SMBs are losing $55,000 a year due to IT downtime and a lackluster disaster recovery and business continuity plan. This guide provides valuable resources and tips on disaster recovery and business continuity planning.
By Elaine J. Hom
Latest ConnectWise Version Adds Mobility Features for MSPs
Managed services providers will notice an improved customer portal as well as a new email connector feature.
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System Mechanic Business Gets an Upgrade
The PC performance software from iolo technologies adds tools for automated network deployment and configuration.
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Cloud Computing: How Cloud Computing Shifts the VAR Model
Managed services is an ever-changing field, and the recent rise in cloud computing means that SMB IT service providers need to reexamine the VAR model.
By Colleen Frye
HP Offering Converged Cloud Capabilities
Based on a single architecture, service providers can build and manage hybrid cloud environments on a converged infrastructure. HP is also launching a number of new cloud services.
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N-central 7.2 from N-able Offers Increased IT Automation for MSPs
According to the company, the next-generation managed services platform also offers improved remote control and PSA support.
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VIDEO: EATON provides a few laughs on a serious subject --- BACKUP!
VIDEO: Eaton provides a few laughs on a serious subject -- Backup! www.Eaton.com More »
Ipswitch Enhances North American Channel Program
The program upgrades include new discounts, deal registration, sales and marketing support, and training certification.
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PlumChoice Enables VARs to Brand Remote Tech Support
VARs can now create a custom Web site through which to offer services.
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ChannelPro Playbook: Cloud Computing Services for SMB Customers
Cloud computing services can be lucrative for IT providers, but providing cloud services to SMBs requires a unique strategy. This guide provides valuable resources and advice on creating your own company's cloud strategy.
By Lauren Gibbons Paul
N-Able Policy Manager Eases GPO Management Concerns
Policy Manager can help MSPs automate the management of group policy objects (GPOs), as well as comparing and exporting GPO settings in a variety of formats.
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Honing Your Skills for the Cloud
Thriving in the cloud takes new skills, but maybe not as many as you fear. Here's a look at the new know-how you should acquire.
By Rich Freeman
Channel-Speak: The Extra Mile
September 2, 2009 Channel Speak: The Extra Mile (Part 3 of a three-part series titled Sales Savvy for the IT Channel) In the last blog, we talked about prospecting as an essential and often neglected... More »
Schneider Electric to Expand Its Relationship with Cisco
Building on its release of the Torana Application Server, Schneider aims to broaden integration of its EcoStruxure architecture with Cisco's EnergyWise solution.
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New Product: Platform Enables VDI, Cloud Services, and Managed Services Delivery
The AppsAnyspace platform offers IT services delivery with end-to-end support for SaaS, managed/hosted VDI, server virtualization, and online backup -- all scalable to any size customer.
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PlumChoice SAFElink Anti-Theft Software Protects SMB Data on Laptops and Notebooks
SAFElink Anti-Theft software and can remotely lock down and wipe laptops or notebooks reported stolen.
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How to Offer VoIP Services: Becoming a VoIP Provider
Looking to add a lucrative business offering to your portfolio? If you have the right background, VoIP services may be the right choice.
By Elaine J. Hom
Axcient Integrates Backup and Business Continuity Platform with ConnectWise
The integration brings Axcient's backup and disaster recovery capabilities to ConnectWise partners, while bringing ConnectWise service capabilities to Axcient partners.
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ATEN Debuts All-in-One Control Unit for Remote Kiosk Management and Support
The KN1000 KVM Over the NET provides KVM over IP, remote power and serial console management, and virtual media functionality.
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Making the Most of the Unemployment Rate: Opportunities for Resellers
D&H Distributing co-president Michael Schwab sees the silver lining in the nation's unemployment crisis, and provides valuable advice regarding the consumerization of IT.
By Elaine J. Hom
McAfee Makes a Bigger Play for SMB VARs
A new SMB Specialization in the company's SecurityAlliance program helps partners sell to SMBs using a host of enablement tools.
By Elaine J. Hom
N-Able's N-Central Achieves VMware Ready Status
Ideal for MSPs and IT departments, N-central provides remote monitoring and management capabilities for your SMB customers.
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