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Service and Support

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McAfee Announces Security Quickstart Services

by ChannelPro-SMB on February 8, 2010 8:52 PM

Services aim to enable SMBs to get set up, use, maintain, and optimize security products.

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SysAid CSS Sees a New Version

by ChannelPro-SMB on January 21, 2010 10:26 PM

Company touts increased scalability of the customer service software as update includes free, on-demand component.

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Oracle Revamps Call Center Strategy for its PartnerNetwork

by ChannelPro-SMB on October 27, 2009 9:39 PM

Company's new Business Center support system comes as Oracle adds "Specialized" designation to its PartnerNetwork.

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Lenovo's 'Lost & Found' Helps Retrieve Missing ThinkPads

by ChannelPro-SMB on October 2, 2009 10:49 PM

ThinkPad laptop customers will have their machines enabled with Absolute Software's Computrace for Lenovo and enrolled in Lenovo's computer ID program.

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iYogi Establishes CA Sales Competency Center

by ChannelPro-SMB on September 30, 2009 11:35 PM

CA looks to streamline its sales process with the support provider's online demos and presentations.

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Channel-Speak: The Extra Mile

by Pat Taylor on September 6, 2009 5:21 PM

September 2, 2009 Channel Speak: The Extra Mile (Part 3 of a three-part series titled Sales Savvy for the IT Channel) In the last blog, we talked about prospecting as an essential and often neglected... More »

PlumChoice Enables VARs to Brand Remote Tech Support

by ChannelPro-SMB on May 8, 2009 9:15 AM

VARs can now create a custom Web site through which to offer services.

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Channel Speak: The Dream of Owning a Small Business

by Pat Taylor on July 15, 2009 9:24 PM

July 15, 2009 Channel Speak: The Dream of Owning a Small Business On Independence Day, I started thinking about Independence and Immigration at the same time and, two weeks later, I am still thinking of... More »

VIDEO: EATON provides a few laughs on a serious subject --- BACKUP!

by ChannelPro TV on September 24, 2009 2:20 PM

VIDEO: Eaton provides a few laughs on a serious subject -- Backup! www.Eaton.com More »

Why You Need a Defragmenter

by ChannelPro-SMB on May 27, 2009 9:59 AM

A computer is only as fast as its slowest component, and the disk drive lays claim to that dubious distinction. So instead of opting for more memory or a faster CPU, reach for the defragmenter instead.
By Derek De Vette

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