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Managed Services Resource Center
MSP Resources: How to Sell Managed Services. How to Price Managed Services. How to Build Your Managed Services Business.
iWave Storage Automator v6 Enables Service Providers to Deliver Storage as a Service
By allowing end users to provision their own storage via a service portal, iWave Storage Automator v6 lowers storage operating costs and supports more storage with fewer administrators, while enforcing best practices for storage provisioning.
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LabTech Software Launches Multi-Vendor Dashboard
The single-pane-of-glass backup management dashboard enables visibility, monitoring, and manageability over a mixed data protection environment.
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Tone Software Intros Cloud-Based UC Solutions
The ReliaTel Cloud-based Management Service provides MSPs and SMBs with solutions for managing VoIP QoS, network performance, and unified communications service levels.
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QuorumSoft Expands Its Alike MSP Advantage Program
Managed services providers and cloud hosting provider partners now have additional backup and disaster recovery service options.
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6fusion Announces Public Beta Version of its Cloud Resource Meter
Cloud Resource Meter for VMware vSphere enables MSPs to meter resource consumption in any VMware vSphere 4.1 or 5.0 environment.
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Preton SaaS Edition of PretonSaver
The software developer's printing cost solution is designed to optimize the amount of toner SMBs consume during printing processes.
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OKI Data Americas Brings Total Managed Print to Canada
The managed print services offering enables partners to assess, monitor, and optimize print fleet management for organizations of varying sizes.
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DRaaS: Affordable, Scalable, and On Demand
With high potential for growth among SMBs, Disaster Recovery as a Service (DRaaS) can help any size company bounce back after a catastrophe. By Hailey Lynne McKeefry
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Summus Software Upgrades Its IT Management Suite and Summit Platform
The latest releases provide MSPs with an IT contextual dashboard, with enhancements to management capabilities of incident, service level agreement, change order, configuration management database, event, release, and project data.
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Amazon to Launch Web Services Partner Network
This new partner program is designed to provide members of the Amazon Web Services partner ecosystem with technical information, plus sales and marketing help.
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Investment Firm Announces Call for Potential MSP Partners
Technology Capital Investors puts the word out that it is seeking partnerships with small- and midsize managed services providers working within key vertical markets, and asks interested MSPs to make contact.
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Managed Print Services: A Perfect Storm
Managed print services (MPS) are poised to make a big splash in the next few years. Find out where the MPS trend is going and where the channel opportunities lie. By Colleen Frye
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Eaton Corp. Unveils Open-Source Software
The beta version of its software development kit is meant to enable integrated functionality within server operating systems and data center management systems.
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Datto Backup Devices Now Integrate with ConnectWise
Datto's hardware-based BDR solutions can now receive device alerts. ConnectWise users can also create Datto tickets and configure service types.
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New Quest vRanger Integrates VKernel's vOps Server
IT management software developer Quest Software says the integration provides a "cost-effective, scalable solution that requires minimal customization and can be put into production quickly."
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N-able Offers N-central 8.2 Upgrade for Partners
N-central 8.2 is available immediately as on-premise or hosted and offers fully integrated RMM features and toolsets.
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EVault CDR Gets Four-Hour Recovery Option Upgrade
Ideal for highly regulated industries, the cloud disaster recovery solution enables MSPs to provide an SLA-backed guarantee for recovery in four or fewer hours.
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N-able Technologies Partners with MSPAlliance on Partner Enablement
Free of charge and beginning in April, the international series of partner-led enablement seminars and trainings will focus on the technical and business aspects of managed IT services.
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SMB Forum 2012: Master the Fundamentals Before Adding New Managed Services
Before adding new managed services to your portfolio, master the ones you already offer or else risk spreading yourself too thin. By Rich Freeman
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Managed Workplace 2012 Now Available
Managed Workplace 2012 is now available in both On Premise and Cloud editions.
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ReliaTel 4.0 Is Available In the Channel
The latest version of Tone Software's communications networking and management software offers improved managed services and business intelligence dashboards.
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Inphonite Upgrades Its Automated Messaging System
The latest version of InphoniteVoice features an improved user interface, interactive test messaging, speech recognition, and a lab results portal.
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dinCloud Broadens Its Hosted Virtual Desktop Offerings
The dinHVD hosted virtual desktop is now offered with a variety of service levels and customization.
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SMB Forum 2012: Datto Keynote Outlines Recurring Revenue Best Practices
At the final keynote for the Channel Pro SMB Forum 2012, Datto CEO Austin McChord discussed what it takes to become a recurring revenue rock star. McChord highlighted the benefits of offering backup and disaster... More »
SMB Forum 2012: ChannelPro Kicks Off Inaugural Event
The ChannelPro SMB Forum offered educational sessions and Q&As with industry experts on topics ranging from mobility to cloud computing. By Elaine J. Hom
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Level Platforms Offers Managed Workplace 2011 for MSPs, Plus Road Show Dates
The new software platform offers remote monitoring, management, and automation, and will be demonstrated during the Managed Workplace 2011 Road Show across North America.
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Super SBS 2008 Build Event
The Sacramento SMB IT Pro User Group is helping to sponsor a LIVE SBS 2008 "Build" for the entire world. Tim Carney, Alan Helbush, and Bob Nitrio put on a spectacular build event a few... More »
Cloud Computing: OS33 Grid, Infrastructure-as-a-Service Offering, Now Available to MSPs
The company touts the product as the first fully integrated solution from a single vendor to allow MSPs to offer cloud-based hosted IT.
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Rackspace Introduces Support and Service Model for OpenStack
The new Rackspace Cloud Builders offering provides MSPs and system builders with training and certification as well as deployment and maintenance support.
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NetEnrich Retools Remote Managed Services Offering
The company's Small Business Services package, for remotely managing IT infrastructure, targets SMB VARs interested in developing recurring revenues or MSPs looking to scale their businesses.
By Cecilia Galvin
Palisade Systems Angles PacketSure DLP for the SMB Market
PacketSure Basic DLP provides monitoring resources for the protection against data loss by blocking undesired protocols, controlling access to websites, creating policies based on active user directories, and reporting activities.
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PROFILE: Immediate Gratification
Here's how shifting from a break-fix model to a managed services model helped this VAR broaden his client base and increase revenue.
By Mike Fowler
Tech Data Broadens Its Cloud Offerings with HP's CloudSystem Platform
The distributor says HP's cloud infrastructure will provide SMB resellers with technology to build and manage services across private, public, and hybrid cloud models.
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VaultLogix Integrates Internet Vault Advantage with Spiceworks
MSPs can use the Spiceworks social business network to track and manage online backups for SMBs.
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Vendor Management: A New Managed Services Opportunity?
Vendor management may be part of your services already. Make sure you're charging your customers accordingly.
By James E. Gaskin
Paessler's PRTG Gets Performance Overhaul
The developer says the latest version of its flagship network monitoring is "up to 300 times faster than previous versions."
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SunGuard Powers Its Recover2Cloud for Vaulting Service with i365's EVault RDR
The Recover2Cloud service will complement the SunGard disk-based vaulting services for online backup powered by EVault.
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NTRglobal and N-able Technologies Team to Deliver Remote Control and Support Solution
New solution makes it easier for MSPs and other IT professionals to deliver on-demand technical support.
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VaultLogix Integrates with GFI MAX
MSPs can now offer remote monitoring of online backup and recovery accounts via the popular RemoteManagement software from GFI MAX.
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PROFILE: Helping Those Who Help Others
Entire Computer Solutions owner explains how his managed services company came to focus on the nonprofit sector.
By Scott T. Rauth
VIDEO: SmartStyle Advanced Technology for Cloud Computing
SmartStyle Computing is a cutting edge private cloud solution consisting of servers, storage and advanced server, network and storage virtualization technology that allows VARs, IT service providers, system integrators to deliver ITaaS (IT as a service) to their customers.
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Distributor Benefits: Pennies from Heaven
Distributor benefits are like found money, providing you with opportunities for greater sales, better margins, innovative training, and even business efficiency.
By Megan Santosus
Technology Forecast 2011
Both industry analysts and channel pros weigh in on the hottest market trends for the coming year. Cloud computing anyone?
By James E. Gaskin
N-Able Technologies Joins ICBA
The remote network solutions provider says its new Independent Community Bankers of America membership provides it with "additional visibility" in the banking and finance verticals.
More »
Pricing Managed Services Like the Pros
Setting prices for managed services needn't be an ordeal, experts say, if you follow this advice.
By Rich Freeman
Mastering the Managed Services Sales Pitch
Selling and marketing managed services needn't be a struggle. Follow this roadmap to success, straight from the experts.
By Rich Freeman
IT Franchising: Business in a Box
The time is right for franchising in the IT space. My goal is to have the best, most foolproof, and well-supported system for delivering managed IT services to SMBs.
By Ilene Rosoff
NCP Engineering Rolls Out a Secure Cloud VPN Offering
The new solution is designed to enable MSP hosting providers to offer comprehensive IPsec/SSL VPN through an easy-to-deploy Software as a Service.
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MSPSN Releases Innovative Backup & Disaster Recovery Solution
April 9th, 2009 – MSP Services Network (MSPSN), an Omaha-based company dedicated to creating new solutions for Managed Service Providers, announces the release of its newest product: BDRX - Backup and Disaster Recovery Extreme, the... More »
The Move to Managed Services: A Cautionary Tale
The switch to managed services entails a complete shift in your operations. If you don't embrace that, you're setting yourself up for failure. There is no magic bullet.
By Jon Nitto
Recent Discussions
| Title | Replies | Most Recent Post |
|---|---|---|
How can you stimulate ideas in Managed Services |
3 | tomeh December 6, 2010 4:21 PM |
When Does Tech Marketing Mean Education? |
new | Geoff O. November 1, 2009 12:40 AM |
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