Managed Services

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Intermedia Tees Up a Hosted Unified Communications Service

by ChannelPro-SMB on March 3, 2010 10:39 PM

Hosted Unison combines telephony, email, instant messaging, and more into a single service via the Internet.

How to Market Yourself as a Managed Services Expert

by Erick Simpson on February 25, 2010 9:27 PM

According to Webster's, marketing is "the process or technique of promoting, selling and distributing a product or service." The same source defines an expert as "someone with special skill or knowledge representing mastery of a... More »

The Agent vs. Agentless Question

by ChannelPro-SMB on February 23, 2010 4:00 PM

To go with an agent or not go with an agent--this is a decision you make for your business after considering how to best serve the needs of your client. Here's why.
By Jacob K. Braun

When One Managed Services Tool Is Not Enough

by ChannelPro-SMB on February 23, 2010 3:40 PM

Conventional wisdom says to select a managed services platform and stick with it. But there are advantages to deploying more than one tool.
By Jacob K. Braun

The 7-Step Sales Process For IT Solutions and Managed Services

by Erick Simpson on February 17, 2010 11:40 AM

While the business of selling goods and services has been around for thousands of years, it is important to note the history of the sales process. It is thought that the first structured sales process... More »

Super SBS 2008 Build Event

by Karl Palachuk on February 11, 2009 8:04 AM

The Sacramento SMB IT Pro User Group is helping to sponsor a LIVE SBS 2008 "Build" for the entire world. Tim Carney, Alan Helbush, and Bob Nitrio put on a spectacular build event a few... More »

NTRglobal and N-able Technologies Team to Deliver Remote Control and Support Solution

by ChannelPro-SMB on March 2, 2009 9:26 AM

New solution makes it easier for MSPs and other IT professionals to deliver on-demand technical support.

Mastering the Managed Services Sales Pitch

by Rich Freeman on October 21, 2009 11:51 AM

Selling and marketing managed services needn't be a struggle. Follow this roadmap to success, straight from the experts.
By Rich Freeman

IT Franchising: Business in a Box

by ChannelPro-SMB on August 26, 2009 3:07 PM

The time is right for franchising in the IT space. My goal is to have the best, most foolproof, and well-supported system for delivering managed IT services to SMBs.
By Ilene Rosoff

Channel Speak: Deathly Afraid of Service

by Pat Taylor on April 8, 2009 5:55 PM

April 08, 2009 Channel Speak: Deathly Afraid of Service I have a friend who enjoyed a lot of success integrating systems for law offices. He has great relationships with his customers, but was resistant to... More »

Recent Discussions

Title	Replies	Most Recent Post
How can you stimulate ideas in Managed Services	new	lauren06 November 18, 2009 8:31 PM
When Does Tech Marketing Mean Education?	new	Geoff O. November 1, 2009 12:40 AM