Unified Communications (UC)

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InterCall Offers Microsoft Office 365 Productivity Tools to SMBs

by ChannelPro-SMB on May 21, 2012 11:26 AM

InterCall will offer Office 365 plans, including Productivity (E1), Productivity Start-up (P1), and Lync Online (L2) integrated with audio conferencing for SMBs in the U.S.

Tone Software Intros Cloud-Based UC Solutions

by ChannelPro-SMB on May 16, 2012 11:41 PM

The ReliaTel Cloud-based Management Service provides MSPs and SMBs with solutions for managing VoIP QoS, network performance, and unified communications service levels.

Array Networks Announces Microsoft-Approval of Its APV Series

by ChannelPro-SMB on May 8, 2012 10:07 PM

Array's APV Series application delivery controllers are designed to ensure the availability of Lync services.

Michigan Toshiba Dealers Gain Access to New SIP Trunking Solution

by ChannelPro-SMB on May 3, 2012 9:45 PM

Toshiba America Information Systems Inc. announces interoperability certification of IPedge and Strata CIX IP systems with 123Net Inc.'s SIP trunking solution.

Syncplicity's Beta Rollout Tests Group Sync and Sharing Capabilities

by ChannelPro-SMB on April 26, 2012 9:20 AM

Users can sync their everyday work folders and files, wherever they are stored, across platforms and devices even while offline.

ChannelPro Playbook: Voice Over IP (VoIP) Services

by E. Hom on April 18, 2012 8:00 AM

VoIP, the gateway to unified communications, can be a lucrative service offering. Get best practices and advice on VoIP services here.

InterCall Partners with Blue Jeans Network

by ChannelPro-SMB on April 17, 2012 10:06 AM

Under the new agreement, InterCall will offer the Blue Jeans multi-party interoperable video conferencing service to its audio and web conferencing customers.

Wowza to Deliver Audio and Video Content via Windows Azure

by ChannelPro-SMB on April 16, 2012 3:19 PM

The Wowza platform will initially support on-demand streaming on Windows Azure Media Services, with any-screen delivery to mobile devices and other media players.

Securing SharePoint: Using a 3D Model to Protect Data

by ChannelPro-SMB on April 11, 2012 10:44 AM

SharePoint introduces a number of security issues into any organization. This three dimensional model will add context to and stem the resultant flow of data, thus creating a better SharePoint security strategy. By Grant Taylor

VoIP Supply to Provide LifeSize Connections HD Bundles

by ChannelPro-SMB on April 10, 2012 1:26 PM

VoIP Supply will offer four bundles, each of which combine the cloud-based LifeSize Connections video software client with matching hardware.

snom Offers E-Learning Program for Partners

by ChannelPro-SMB on April 10, 2012 12:14 PM

The online class is available free to American partners interested in gaining certification on the software-based snom ONE IP PBX and IP PBX appliance.

Whaleback Managed Services Adds New Cordless Phone

by ChannelPro-SMB on April 9, 2012 12:45 PM

The CrystalBlue Cordless Phone adds enhanced wireless mobility to Whaleback's Crystal Cloud-based Managed Unified Communications Services portfolio.

InterCall Integrates with Lync Server 2010

by ChannelPro-SMB on April 2, 2012 4:14 PM

Microsoft Lync Server 2010, coupled with InterCall Reservationless-Plus Audio Conferencing allows providers to grow their collaboration offerings.

ADTRAN Adds Session Border Control to IP Business Gateways

by ChannelPro-SMB on March 27, 2012 9:59 PM

The software enhancement to NetVanta 3430 and 6000 and Total Access 900e provides channel pros with a demarcation device for SIP trunking services.

VoxOx In Business Launches Hosted Conference Bridge Service

by ChannelPro-SMB on March 27, 2012 10:50 AM

Offered through Telcentris' VoxOx In Business division, the reservationless conference bridge offers HD quality and can host up to 1,000 callers on a single bridge. Telcentris is offering all existing and new channel partners a free Hosted Conference Bridge account.

Telesphere Expands Private All-IP Network

by ChannelPro-SMB on March 23, 2012 1:25 PM

Telesphere's network will be expanding to enable scalability, performance, and availability of its UCaaS offering, including multi-location accounts.

Blue Jeans Introduces New Pricing Plans for Videoconferencing

by ChannelPro-SMB on March 22, 2012 11:01 AM

The new offering from Blue Jeans Network allows customers to license a variable number of concurrent connections, or virtual ports.

Binary Tree and Mimecast Join Forces on Microsoft Exchange and Office 365 Migration

by ChannelPro-SMB on March 21, 2012 12:29 PM

Under the new agreement, the two companies will deliver a unified product for enabling legacy Exchange customers to manage and automate the migration of their email data to a new Exchange platform and to Mimecast's cloud-based archive.

ReliaTel 4.0 Is Available In the Channel

by ChannelPro-SMB on March 19, 2012 11:00 AM

The latest version of Tone Software's communications networking and management software offers improved managed services and business intelligence dashboards.

Toshiba's IPedge Certified for Use with AT&T's IP Flexible Reach

by ChannelPro-SMB on March 17, 2012 12:35 AM

By tying SIP Trunking from AT&T into a Linux communications network server platform from Toshiba, channel pros can provide converged voice and data.

Acme Packet's Session Border Controller Selected for Microsoft Lync Hosting Product

by ChannelPro-SMB on March 7, 2012 2:32 PM

Now equipped with the Acme Packet Net-Net Session Director, this unified communications product is ideal for telecom and hosting providers.

Ingram Micro Adds Siemens SMB UC Product to Cloud Offerings

by ChannelPro-SMB on March 5, 2012 2:23 PM

The Siemens Enterprise Communications OpenScape Cloud Service provides service providers and MSPs with a cloud-based unified communications (UC) product designed for SMB use.

Best Practices for a Distributed Workforce: Unified Communications

by ChannelPro-SMB on March 1, 2012 8:47 AM

When employees work from home, on the road, or in global offices, UC connects them and saves money for the organization. By Neil Lichtman

ScienceLogic Adds Video Conferencing Capabilities to Platform

by ChannelPro-SMB on February 29, 2012 10:17 AM

With support for Cisco TelePresence (Tandberg), Polycom, and LifeSize, service providers can use the IT management system to deploy managed video services, including endpoints and hosted or remote infrastructures.

Zeacom Introduces Zeacom Communications Center 6.1

by ChannelPro-SMB on February 28, 2012 2:59 PM

Version 6.1 of ZCC introduces mobility applications for Android users, business intelligent features for the contact center, and additional flexibility for PBX users wanting to benefit from integration with Microsoft Lync.

D&H's New Solutions Lab to Kick Off with Cisco-Led Session

by Geoff O. on February 20, 2011 3:14 PM

The distributor's new partner training facility is being launched with a live UC500 training event.
By Geoffrey Oldmixon

Ingate Systems Introduces the SIParator 21 and Firewall 1210

by ChannelPro-SMB on September 6, 2011 10:34 PM

The new session border controllers are designed especially for SMBs, enabling up to 50 concurrent voice sessions.

ChannelPro Playbook: Unified Communications Services, Part One - The Basics

by E. Hom on July 6, 2011 9:00 AM

The first part of this series on unified communications examines the channel opportunities within UC, and implementation best practices.

ChannelPro Playbook: Unified Communications Services, Part 2 - The Technology

by ChannelPro-SMB on September 6, 2011 8:30 AM

In the second half of our two-part series on unified communications services, get past the basics and into the deeper complexities of UC, including SIP trunking, mobility, interoperability, and more.

Ho Ho Headache: iPads and iPhones on the Corporate Network

by ChannelPro-SMB on December 22, 2010 8:38 AM

With Apple products on many wish lists this holiday season, IT pros should prepare for the influx of iEverythings on the network. Here's how.
By Andrew Rubin

6 Strategies for UC Deployment

by ChannelPro-SMB on February 16, 2011 3:47 PM

With SMBs moving steadily to unified communications, VARs must assess the readiness of their customers' networks before project implementation.
By Michael Lauricella

Forecasting the Next 12-18 Months: IT Service Providers' Expansion Plans

by E. Hom on September 14, 2011 2:48 PM

A recent survey shows that IT service providers are prepared to amp up their networking and security offerings, while also keeping a close eye on managing growth and full-time employees.
By Elaine J. Hom

Selling Telemedicine to Rural Hospitals: Not Just For Big Budgets Anymore

by E. Hom on March 31, 2011 9:10 AM

With recent advances in telemedicine and telemedicine products, the video service is more available to a wide variety of budgets and customer sizes.
By Elaine J. Hom

ADTRAN's NetVanta UC Now Available for Virtual Environments

by ChannelPro-SMB on March 3, 2011 11:50 AM

Virtualization of the NetVanta UC product means that service providers and resellers can offer hosted services to customers.

Unified Communications: A New Frontier for SMBs

by ChannelPro-SMB on July 10, 2009 11:10 AM

Unified communications (UC), the merger of phone and desktop technologies, is filtering down to SMBs, bringing with it efficiencies and cost savings.
By Carolyn Heinze

Skype Launches Channel Partner Program in the U.S.

by ChannelPro-SMB on September 15, 2010 2:10 PM

Certified VARs and system integrators to provide installation, configuration, and support services to Skype's business customers.

How to Build a Cloud Practice

by Michael S on September 9, 2011 5:42 PM

Becoming to a cloud-based provider can be challenging. Ingram Micro aims to make it easier with educational resources, a new transactional engine for its portal to help with operations, and by building out its line card.
By Michael Siggins with Colleen Frye

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