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Eric Ligman and the Microsoft SMB Community Blog


Microsoft Volume Licensing Service Center (VLSC) updates in November, 2010

image The Microsoft Volume Licensing Service Center (VLSC) will release new improvements in November, 2010. We have reached out to many partners and customers around the world through Live Meetings, interviews, hands-on usability studies, forums, and events to gather input and feedback on how to improve the VLSC.  We take this feedback seriously and are continually incorporating suggestions into the VLSC.

Improvements coming in November include:

  • Offline access to licensing and relationship summaries.
  • Enhancements to the Add Open License functionality. Introduced in April 2010, the Add Open functionality allows resellers to act on behalf of their Open License end customers to manage their licenses and provide downloads and keys. Changes will include:
    • Resellers will be granted automatic access to the Authorization/License in the VLSC if their business e-mail address is included on the Open order form as the reseller.
      • You may remember my earlier post about being sure to provide the correct contact information for your customer AND your correct information as the reseller when placing Volume License orders.
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$500 Marketing Development Funds for Microsoft Small Business Specialists

SBPIUS You may recall my ”Not only is SBSC staying, it is THE Small Business designation in the Microsoft Partner Network (MPN)” post back in May where I told you that Microsoft is not only keeping the Microsoft Small Business Specialist (SBSC) designation in the new Microsoft Partner Network launching in October, 2010, but it is our primary designation for partners focusing in the SMB segment (with the Midmarket Solution Provider competency also available for those who focus on the Midmarket segment too).  Well, the U.S. Team has just announced a great offer for the Microsoft Small Business Specialist (SBSC) partners located within the United States to earn marketing development funds directly from Microsoft.

According to the U.S. Team, these marketing development funds are available for you to drive demand generation efforts through Ready-to-Go Marketing (includes Events, Campaigns, and various Marketing Services).  Here are some of the details behind this promotion:

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Microsoft Partner Network Transition Tool

As you know, in October the Microsoft Partner Network membership changes will go into effect, and current Microsoft Partners that are Gold Certified Partners or Certified Partners today will be transitioning into the Gold and/or Silver level competencies (see this post for more on this) within the Microsoft Partner Network during their re-enrollment periods instead of the Gold Certified Partner or Certified Partner designations that exist today.  To help partners prepare for these new competencies and the Gold and Silver levels, we have provided tools such as the “Value of Earning a Microsoft Competency Guide,” which describes not only the various competencies available in the Microsoft Partner Network, but also the requirements to achieve these at the Silver and/or Gold levels.

Today, I am happy to tell you about a new tool called the “Microsoft Partner Network Transition Tool” designed to help make the transition for the existing Gold Certified Partners and Certified Partners today even easier, by helping them understand where they stand today in meeting the requirements for these Silver and Gold competencies in the Microsoft Partner Network and what, if any, other requirements they would have remaining in order to achieve the level and quantity of competencies they want in the Microsoft Partner Network, coming from their existing competencies today.

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What were you doing 15 years ago today? The launch of Windows 95...

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It’s hard to believe it has been 15 years, as it seems so fresh in my memory…  Do you remember August 24, 1995?  Why is that date such a memorable one?  Well, it was the launch of Windows 95 and oh, what a day that was.  How many of you were anxiously waiting for the final release and getting your hands on the newest Windows Operating System from Microsoft? (Like the Windows 7 launch excitement through pre-orders, etc.!)  I know I was LOVING this day back in 1995! 

Fifteen years ago today, I was the owner of a computer software and hardware reseller in the U.S. and a Microsoft partner serving corporate, government, and educational customers across the U.S. (we hadn’t expanded internationally yet).  The excitement and buzz was everywhere around Microsoft’s latest operating system, Windows 95.  I even remember having the debate, “Should we be open early on launch day?” (Some of you may remember the midnight openings at many computer stores for the Windows 95 launch)

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Microsoft cloud computing & cloud services - So much more than just BPOS

clip_image002“Cloud” – Now there’s a topic that I had multiple conversations with Microsoft partners about at Worldwide Partner Conference, as well as one that was covered in many presentations, communications, sessions, updates, etc. both at Worldwide Partner Conference but also since then.  One thing that I have heard or seen several times, and why I am putting up this post, is a perception that at Microsoft, “cloud” = BPOS and BPOS = “cloud."  Now don’t get me wrong, BPOS (Business Productivity Online Services) is a component of Microsoft cloud computing / Microsoft cloud services; however, it is not the holistic, all encompassing definition of Microsoft cloud computing / Microsoft cloud services, it is merely one offering available.

Let’s take a look in a little more depth at what Microsoft Cloud Computing / Microsoft Cloud Services is and offers…

First, let’s be clear on the timeline. I’ve heard some statements along the line of “Microsoft is new to offering cloud services.”

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Up to 30% off Microsoft exams + free retakes!

imageFollowing on the great 5 for 1 Exam Pass offer that we announced just before Worldwide Partner Conference this year, there is now another Microsoft exam offer available for Microsoft partners to help you get the certifications you want & need called the ?Exam Competency Packs?.  Whether you are obtaining your certifications as you work towards the Gold and Silver levels of competencies or the SBSC designation, these training offers are designed to help you in your quest to reach your goals.

The way the ?Exam Competency Packs? offer works is, instead of purchasing a single Microsoft exam and paying full price, you buy your Microsoft exams in multi-packs, which then gets you a discount of between 20-30% off the normal exam price, PLUS you receive a FREE retake through the second-shot offer if you happened to fail your exam on the first try.  The packs are offered in groups of 3, 5, and 8 exams, which then gets you a 20%, 25%, and 30% discount respectively.

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Thank you, I appreciate it.

image They are two small words, but ones that too often are not said, ?Thank you.?  Well, I want to take this opportunity to specifically say, ?Thank you,? to all of you that took time (even if it was only a few minutes) to take part in and submit input on my performance this past year. 

It?s that time of year here again at Microsoft where everyone has their annual performance reviews, evaluating how we did the prior year.  For the review process this year, I came to you, the people I get to work with everyday, both from a communicating out perspective and a listening in perspective, as we work to build better, stronger partnerships between us, and provided you the opportunity to submit your input into my performance in this past year through my online performance review survey.  It was great to see how many people took part in this process and took the time to send in their feedback, be it the good, the bad, or the ugly, as well as any additional comments and/or suggestions you all had to be included in my performance review.

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How to easily find what you want on the Microsoft Partner Network portal

image How many of you find yourselves looking for certain information you need and thinking, “How can I find this quicker?”  In this post, I will show you to do just that when it comes to information on the Microsoft Partner Network portal.  When talking with partners, often times the questions I get start with, “Where would I find…”  While at Worldwide Partner Conference this year, I had the chance to have this conversation with numerous partners while in the Microsoft Partner Network pavilion manning the social networking stations.  When partner asked me a , “Where can I find” question, I asked them if they have looked on the Microsoft Partner Network portal to find the information.  If they had, and here was the really interesting part, I would ask them where they looked.  So many times, the partner answers would go something like this:

“I clicked on (XYZ) tab, then I went to the (ABC) tab, then followed the (123) link, etc.”

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Microsoft 50%* off N-2 discount promotion extended through September 30, 2010

image Remember the Big Announcement! 50% Off Up-To-Date (UTD) Discount Extended to Office XP and Windows XP owners worldwide made on New Year’s Day? With that announcement, Microsoft made the 50%* Up-to-date discount available on versions of Microsoft Office and Microsoft Windows that were two versions old (N-2) for the first time worldwide. Now, in case you didn’t hear, this promotion has been extended through September 30, 2010!

For those of you not familiar with the 50%* Off N-2 Up-to-date discount, it is a promotion that lets you move from your current version of Windows or Office (as long as it is within the prior two versions) to the current version of Windows or Office at a 50%* discount off of the up-front cost. This promotion is offered through the Open Value Subscription program, which means that moving forward, you will continue to have access to the most current version of the software you are licensed for, including all upgrades that come out, plus all of the additional benefits of the Open Value Subscription Program, such as:

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Expanded N-2 product download availability on VLSC (Microsoft Volume Licensing Service Center)

Here is some great news for our volume licensing customers who may need access to older versions of some of their Microsoft products.  In September, several N-2 versions of products will be available for download on the Microsoft Volume Licensing Service Center (VLSC) site.  Currently, with limited exception, access to older versions of products (N-2 and beyond) are not supported on the Microsoft Volume Licensing Service Center (VLSC).  What this means is, only the current version (N) and the version prior to current version (N-1) software can be downloaded from the Microsoft Volume Licensing Service Center (VLSC), for those with licenses for those products. 

As of July, 2010, Microsoft has made available two N-2 version products through the Microsoft Volume Licensing Service Center (VLSC):

  • Windows XP upgrades
    • N-1 = Windows Vista
    • N = Windows 7
  • Windows Server 2003 R2
    • N-1 = Windows Server 2008
    • N = Windows Server 2008 R2
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