In selling technology, focus is often put on having all the "right" answers. There is an illusion that if you tell a prospect all about your technology product and can answer each of their questions, you will progress the sale.
This illusion puts a lot of pressure on you to know all the answers plus this illusion is just - that: an illusion. Having all the answers to your prospect's questions does not progress a sale. Quite the opposite! Having the questions - the right questions - progresses the sale.
So take the emphasis away from knowing all the right answers to knowing all the right questions. If you know the right questions to ask you will not only sell faster but there will be fewer questions that you need to answer!
So, what are the "right" questions?
The right questions open up the conversation and discover the motivation to change, discover the motivation to buy a technology product like yours. As these right questions are uncovering motivation, they will by default progress the sale, if a sale is to be made. Hence I tend to call these right questions


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