The new release of the free IT management platform now offers MDM, plus cloud detection and updated inventory and help desk features.
September 17, 2013
Spiceworks, the vertical network for IT, based in Austin, Texas, has released Spiceworks 7, the latest version of its free IT management platform. Spiceworks 7 now includes free mobile device management (MDM) capabilities, as well as updates to its inventory and help desk applications. Collectively, the new features are designed to provide greater visibility and control over the on-premises, cloud, and mobile technologies used across networks.
Through its partnership with Fiberlink and the integration of the company’s MaaS360 offering, Spiceworks users will now be able to address BYOD and device management challenges for free. The new features will help IT professionals discover mobile devices and applications running on the network; enroll, inventory, and monitor individual or groups of devices; and establish custom alerts and reporting.
Additionally, Spiceworks users will be able to upgrade to premium services from MaaS360 for additional mobile security and management capabilities. These include enforcing security policies, configuring devices over the air, remote support such as locking devices and resetting passcodes, and distributing applications to individual or groups of devices.
Spiceworks 7 also includes updates to its inventory and scanning capabilities for a full picture of the environment, including the computers, servers, routers, switches, and applications running on the network. The inventory application lets IT professionals customize their scanning and inventory experiences, and new scanning workflows help IT departments inventory hard-to-decipher devices. These additions allow IT professionals to easily control scanning across very large, complex network environments.
The new cloud detection features help IT professionals understand the cloud services employees are utilizing. Spiceworks 7 will also enable IT professionals to create customized watch lists to alert them when specific cloud services are being used and by whom.
Further, Spiceworks 7 includes an enhanced help desk application with a significant performance increase, updated aesthetics, and the ability for tickets to be updated in real time by multiple IT professionals working to resolve an issue.
For more information, visit Spiceworks.