A new study shows full-time information workers have little understanding of virtualization and how it is actually fueling productivity behind the scenes.
By Colleen Frye
September 20, 2013
There’s a knowledge gap between IT executives and end users regarding virtualization. A recent study conducted by a group of Cisco partners finds that 40 percent of knowledge workers and 54 percent of non-IT workers haven’t even heard of server or desktop virtualization. Further, 80 percent of senior management, VPs, and SVPs don’t know how virtualization will benefit their businesses, according to the study.
Yet many workers are currently benefiting from virtualization-supported technologies. Common applications of virtualization include disaster recovery, file recovery, remote desktop, file access, and software deployment. The study found that 46 percent of workers can access their work desktops from any device, and 65 percent of workers who’ve had a virus on their work computers had it restored in one business day. In addition, a majority of workers reported that software is automatically deployed onto their computers.
Despite that, only 34 percent of workers believe virtualization technologies are employed in their workplaces. According to the study, general uncertainty about the benefits of virtualization is highly correlated to an understanding of virtualization. The study found that 61 percent of all respondents said they didn’t know whether their work would benefit from virtualization; this number drops to 27 percent among those who are “very familiar” with virtualization. Among those who work in the IT industry with superior computer knowledge, the level of uncertainty drops to 0 percent.
So as IT managers grapple with problems such as server sprawl, BYOD security, and software licensing, IT solution providers can help by educating and informing decision makers about virtualization and how that infrastructure supports employees. Bridging the knowledge gap will be key to adoption of both server and desktop virtualization.